Privacy Policy

www.dentoflow.com
Dentoflow Inc.

website / application type :

Web and mobile application + showcase website in the field of dentistry

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Purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site about the personal data we will collect, as well as the following information, where applicable:

1. Personal data we will collect

2. Use of the collected data

3. Who has access to the collected data

4. Rights of users of the site/application

5. The site's cookie policy

This privacy policy operates in parallel with the general terms of use of our site.

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Applicable laws

This policy complies with the laws stated in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of the location of the site. This privacy policy aims to comply with the GDPR. In case of inconsistencies between this policy and the GDPR, the GDPR will prevail.

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For residents of the State of California, this privacy policy aims to comply with the California Consumer Privacy Act (CCPA). In case of inconsistencies between this document and the CCPA, the state legislation will apply. If we identify inconsistencies, we will modify our policy to comply with the relevant law.

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Consent

Users agree that by using our site, they consent to:

1. The terms outlined in this privacy policy, and

2. The collection, use, and storage of the data listed in this policy.

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Personal Data We Collect

Automatically Collected Data

When you visit and use our site, we may automatically collect and store the following information:

1. IP address

2. Location

3. Hardware and software details

4. Links a user clicks while using the site

5. Content that the user views on your site

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Non-Automatically Collected Data

We may also collect the following data when you perform certain functions on our site:

1. First name and last name

2. Date of birth

3. Email address

4. Phone number

5. Address

6. Payment information

7. Profile picture

8. Profession

9. Professional license number (optional)

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These data may be collected through the following methods:

User account creation Business/Instructor account creation

 

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you beforehand.

How we use personal data

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The personal data collected on our site will be used solely for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

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The data we collect automatically is used for the following purposes:

1. Statistics

2. Monitoring errors in the application

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The data we collect when the user performs certain functions may be used for the following purposes:

1. Enrollment in training courses

2. Automated generation of certificates (Continuing Education Units - CEUs)

3. Payment process

4. Refund process

5. User review creation

6. Automated generation of invoices

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With whom we share personal data

Employees
We may disclose to any member of our organization the user data that they reasonably need to achieve the objectives stated in this policy.

Third parties

We may share user data with the following third parties:

1. Companies providing trainings

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We may share user data with third parties for the following purposes:

1. First name, last name

2. Email address

3. Profession

4. Street address

5. Phone number

6. Professional license number (optional)

 

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

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Other disclosures

We are committed to not selling or sharing your data with other third parties, except in the following cases:

1. if the law requires it

2. if it is required for any legal proceedings

3. to prove or protect our legal rights

4. to buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and do not have control over their privacy policies and practices.

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How long we store personal data

User data will be retained for a duration of: 5 years.

We will ensure that users are notified if their data is kept longer than this period.

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How we protect your personal data

To ensure the security of your information, we use the Transport Layer Security protocol to transmit personal information within our system. All data stored in our system is securely protected and only accessible to specific employees. Our employees are bound by strict confidentiality agreements, and a violation of this agreement would result in the termination of the employee.

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We have chosen to use Stripe for payment management due to its commitment to security. Stripe employs advanced security standards, including SSL encryption, to ensure the confidentiality of our users' financial data. Stripe's compliance with strict industry standards and its fraud prevention measures make it a secure and reliable choice for all transactions. Stripe is a PCI-certified service.

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While we take all reasonable precautions to ensure that user data is secure and users are protected, there is always some risk of harm. The internet as a whole can be, at times, insecure, and therefore, we cannot guarantee the security of user data beyond what is reasonably practical.

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International Data Transfers

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User data may be accessed, processed, or collected in the following countries:

Minors

For residents of the EU, the GDPR specifies that individuals under the age of 15 are considered minors for the purpose of data collection. Minors must have the consent of a legal representative for their data to be collected, processed, and used.

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Your Rights as a User

As a user, you have the right to access all your personal data that we have collected. Additionally, you have the right to update or correct any personal data in our possession, provided it is legally acceptable.

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You can choose to delete or modify your consent to the collection and use of data at any time, provided it is legally acceptable and you inform us within a reasonable timeframe.

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How to Modify, Delete, or Contest Collected Data

If you wish for your information to be deleted or modified in any way, please contact our privacy officer here:

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Anthony Pugliese
1112 Rue Renoir, Mont-Saint-Hilaire, QC, J3H 4S6
anthony.pugliese@dentoflow.com
(438) 888-5214

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Cookie Policy

A cookie is a small file stored on a user's hard drive by the website. Its purpose is to collect data related to the user's browsing habits.

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We use the following types of cookies on our site:

1. Functional Cookies
We use them to remember all the selections you make on our site so that they are saved for your next visits.

2. Analytical Cookies

This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

3. Targeting Cookies

These cookies collect data on how you use the site and your preferences. This enables us to make the information you see on our site more promotional and targeted for you

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You can choose to be notified whenever a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

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Modifications

This privacy policy may be modified from time to time to maintain compliance with the law and account for any changes in our data collection process. We recommend our users to check our policy occasionally to ensure they are informed of any updates. If necessary, we may inform users by email of changes to this policy.

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Contact

If you have any questions, feel free to contact us using the following:

(450) 779-9228
info@dentoflow.com
1112 rue Renoir, Mont-Saint-Hilaire

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Effective Date: February 21, 2024