Question 1

What is Dentoflow?

Accepted Answer

Dentoflow is a web and mobile platform designed specifically for dental professionals. It centralizes events and continuing education, while simplifying the administrative management of professional development. It is aimed at both professionals seeking training and companies offering these courses.

Question 2

Who is Dentoflow for?

Accepted Answer

Dentoflow is aimed at:
 • For dentists, hygienists, denturists, dental clinic managers, assistants and all other dental professionals wishing to find, compare and follow continuing education more easily.
 • For dental trainers, organizations and companies who wish to distribute, sell and automate the management of their training (online or in person).

Question 3

Is Dentoflow paid?

Accepted Answer

Access to Dentoflow is free for users who wish to consult, register and follow training courses.
For companies or trainers who wish to broadcast their training on the platform, several packages are offered , with or without monthly fees, depending on needs and the desired level of service.

Question 4

What types of training courses are available at Dentoflow?

Accepted Answer

You will find there:
 • Classroom training
 • Online training
 • Conferences
 • Lunch & Learn
 • Mentorships
 • Study circles
 • Webinars
 • Dental Events

Question 5

Which companies are currently working with Dentoflow?

Question 6

Does Dentoflow generate certificates automatically?

Accepted Answer

Yes. For eligible training courses, a certificate is automatically generated once the conditions chosen by the training company have been met (e.g., complete viewing, passing a quiz, etc.). These certificates are sent by email and are stored in your Dentoflow profile so they can be viewed and downloaded at any time.

Question 7

Can I buy several training courses at the same time?

Accepted Answer

Yes. The platform allows you to group multiple training courses, even from different providers , into a single shopping cart and complete your order with a single payment.

Question 8

How can I sell my training courses on Dentoflow?

Accepted Answer

All you need to do is create a supplier account. To do this, simply:
 • Visit app.dentoflow.com (https://app.dentoflow.com/)or download the Dentoflow app for free from the App Store or Google Play .
 • Click on “Register for free” .
 • Choose your preferred login method: email address , Google or Apple .
 • Fill in the information to create your personal account (this is the person who initiates the registration).
 • Continue by completing the required information to create your company account .
 • Submit your business for validation. Complete the additional information required so our team can validate your business (e.g., business number, tax numbers, address, etc.).

Take advantage of the validation period to start creating your events and training courses!

Question 9

What are the costs associated with training sales?

Accepted Answer

Fees vary depending on the package chosen:
 • Either a commission on sales (with or without a monthly fee, but Stripe processing fees apply).
 • Either a fixed monthly fee without commission .

Question 10

Is Dentoflow available on mobile?

Accepted Answer

Yes. The Dentoflow app is available on Google Play and the App Store , allowing easy use on mobile and tablet devices, anytime.

Question 11

Are the training courses offered eligible for professional bodies?

Accepted Answer

Some training courses offered on Dentoflow are eligible for continuing education units required by professional bodies, including the ODQ and OHDQ, while others are not.
A turquoise visual hook makes it easy to identify accredited courses. To save time, you can also use the search filter provided to display only courses offering credits.

Question 12

Can I customize the appearance of my certificates or supplier showcase?

Accepted Answer

Yes. Some advanced features allow partner companies to customize their certificates , their public space, and certain parameters related to their training.

Question 13

Can I integrate Dentoflow with my accounting or send customer invoices automatically?

Accepted Answer

Dentoflow manages the automation of invoices and receipts for both customers and suppliers. Data can be exported to facilitate accounting.

Question 14

I purchased a subscription or training course on Dentoflow, but when I log back in, I can't find it in my account. What can I do?

Accepted Answer

This can happen if you signed in again with a different method than when you purchased (e.g., you purchased with Google, but are now signing in again with your email).
Here's what to do:
1. Check the login method used during your purchase (Google, Apple, or email address).
2. Try to reconnect using this same method.
3. If you have any questions, please contact our support team using the form or by email at support@dentoflow.com . We can help you regain access to your account.
🛠️ Tip: To avoid duplicate accounts, make sure you always use the same login method.

Question 15

I have a technical question or a problem with the platform. How can I contact the Dentoflow team?

Accepted Answer

If you encounter a problem or have a technical question, our team is here to help you.
You can contact us directly via the contact form on the platform or write to support@dentoflow.com .
We will get back to you as soon as possible.

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